A.P.S.ís I.C.E. platform is currently configured to support English, Spanish and Russian. However additional languages can be easily added at no cost to the facility. I.C.E. automated prompts the caller to select their desired language at the beginning of the call. Subsequently, all instruction and warnings will be given in their selected language. As such, the called party will hear the instructions in the language chosen by the inmate. Additional calls by Inmate PINs will use language set up for Inmate or language chosen by Inmate on first call.
All written dialing instructions, warnings and messages are provided in English and Spanish. Additional languages can be provided upon request.
A.P.S. Inmate Telephone Services
815 West Congress Street | Lafayette, LA 70501 | Phone: 337-232-1635 | E-mail: firstname.lastname@example.org